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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All OPTE'K products

The group "New Technologies" offers for review the products of the plant OPTE'K: gas analyzers, dust analyzers, aspirators, measuring systems and stations, ozone generators, information collection and processing systems
  • Air gas analyzers OPTE'K
    Air gas analyzers
    K-100, H-320, R-105, R-205, etc.
  • Gas analyzers of the working area OPTE'K
    Gas analyzers of the working area
    3.02P-R, MGL-19A, MGL-20A, etc.
  • Industrial gas analyzers OPTE'K
    Industrial gas analyzers
    Cascade-N, ADG, OPTOGAZ-500, etc.
  • Device components OPTE'K
    Device components
    1070012, 1070002, LM-22, etc.
  • Auxiliary equipment OPTE'K
    Auxiliary equipment
    PAK 8816, BOI, ABP, etc.
  • Verification tools OPTE'K
    Verification tools
    GS-2000, GS-024-1, GS-024-1M, etc.
  • Sample preparation devices OPTE'K
    Sample preparation devices
    THM-40, etc.
  • Gas analyzers transport OPTE'K
    Gas analyzers transport
    OMD-21, OPTOGAZ-500.1C, etc.
  • Gas analyzers for mixtures OPTE'K
    Gas analyzers for mixtures
    Cyclone-5, OPTOGAZ-500.8, etc.
  • Dust Analyzers OPTE'K
    Dust Analyzers
    DustTrak 8533, F-701-20, etc.
  • Aspirators OPTE'K
    Aspirators
    AC-2S, AC-4S, OP-221 TC, etc.
  • Measuring systems OPTE'K
    Measuring systems
    AIIS-VP2, etc.
  • Analytical systems OPTE'K
    Analytical systems
    ORTES-785-H, ORTES-785TRS, etc.

NEW TECHNOLOGIES GROUP

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